Terms of Use

1. Acceptance of Terms

By accessing or using the CareCollab website at www.carecollabs.com (the "Site"), you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use the Site.
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These Terms of Use govern your use of our website only. They do not govern the rights or obligations of participants in CareCollab's Health Home care coordination services, which are governed by separate agreements and applicable state and federal law, including HIPAA.

2. About CareCollab

CareCollab is a trade name of Direct Care Management LLC, a care coordination organization providing services through New York State's Medicaid Health Home program. Our Site is primarily informational and is intended to help patients, families, and referring providers learn about our services and connect with our team.

3. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Site.

You agree not to:

Use the Site in any way that violates applicable federal, state, or local laws or regulations
Transmit unsolicited or unauthorized advertising or promotional material
Attempt to gain unauthorized access to any part of the Site or its related systems
Use the Site to transmit harmful, offensive, or disruptive content
Interfere with the proper functioning of the Site

4. No Medical Advice

constitutes medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or your care.
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If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.

5. Non-Discrimination

CareCollab accepts individuals for services regardless of age, race, color, national origin, religion, sex, disability, veteran status, or any other category protected by applicable law.

6. Third-Party Referral Form

Our Site includes a link to a referral form hosted on a third-party platform. Submitting information through that form is subject to the terms and privacy practices of that third-party platform. CareCollab is not responsible for the functionality, security, or content of third-party platforms.

7. Intellectual Property

All content on this Site, including text, graphics, logos, and images, is the property of Direct Care Management LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.

8. Disclaimer of Warranties

This Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. CareCollab does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify or discontinue the Site at any time without notice.

9. Limitation of Liability

To the fullest extent permitted by law, Direct Care Management LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this Site or its content.

10. Links to Third-Party Sites

Our Site may contain links to third-party websites. These links are provided for your convenience only. CareCollab does not endorse and is not responsible for the content, privacy practices, or terms of any third-party site.

11. Governing Law

These Terms of Use are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the jurisdiction of the courts located in New York.

12. Changes to These Terms

We reserve the right to update these Terms of Use at any time. Changes will be effective upon posting to the Site with an updated "Last Updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Contact Us

If you have questions about these Terms of Use, please contact us:
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CareCollab (Direct Care Management LLC)
Website: www.carecollabs.com
Phone: (646) 450-1075
Email: info@carecollabs.com